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IBA is a service organization designed to meet the needs of the Independent Insurance Agent and their clients.

IBA’s approach to customer service is different then most other brokers. We work closely with our affiliated brokers in a comprehensive approach which provides a consistent partnership relationship, ensuring no loss of service or communication issues. Our affiliated agents take time to listen to your specific insurance management issues and design programs around those requirements.

Click here for a brief presentation of our services.

The same staff that designs negotiates and implements your business insurance plan is also responsible for managing your service needs. This dedicated approach increases our understanding of your business, allows us to anticipate your needs, and creates accountability throughout the process.

Our dedicated staff offers expertise that provides the following benefits:

  • A Team partnership with you to insure service throughout the process
  • Cost effective solutions designed for your business and employees
  • Design the optimum insurance program to meet your unique needs and objectives
  • A knowledge of the insurance marketplace and how it will affect your specific programs
  • Negotiate with insurance companies to provide a cost effective program
  • High level of customer service, unmatched in the industry

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