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Benefit Resource Management
IBA’s approach to customer service is different then most other brokers. We work closely with our affiliated brokers in a comprehensive approach which provides a consistent partnership relationship, ensuring no loss of service or communication issues. Our affiliated agents take time to listen to your specific insurance management issues and design programs around those requirements.
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The same staff that designs negotiates and implements your business insurance plan is also responsible for managing your service needs. This dedicated approach increases our understanding of your business, allows us to anticipate your needs, and creates accountability throughout the process.
Our dedicated staff offers expertise that provides the following benefits: